Taxi service is a bit different in Russia, given the large number of “pirate” taxi drivers that exist in the country. In this post I explain how to catch a taxi in large Russian cities like Moscow or Saint Petersburg and provide recommendations on how to do it and how not to, after international sanctions due to the conflict in Ukraine.
Introduction
On trips through the center of large cities like Moscow or Saint Petersburg, the option that I prefer to use is the Metro. It is fast, safe, and cheap. However, taxis are a good transportation method for trips from the airport or other places where there is not a good connection to the Metro system.
I would say that, like in any other city of the world, there are basically four different ways to catch a taxi in Russia:
- Catch one on the street (lift your hand to signal one)
- Making a telephone call to a Russian taxi company
- Book it in advance online. I recommend the Russian company iway because it allows payment with a foreign card. This is the most convenient and easiest option.
- Use a mobile app like Yandex Go. Cheaper option but it only accepts Russian MIR cards.
1. Catching a cab on the street
The most basic way to catch a cab in any city in the world is to do so on the street. Lift your hand and wait for a taxi to come to you.
The problem with this option is that two different types of taxis could come: illegal taxis (or “pirates”) and the official ones.
1.1. Illegal taxis, or “pirates”
In Moscow, it is said that for every official taxi there are 3 illegal ones. Every car that you see on the street is a potential taxi.
This is a phenomenon that has arisen over the 90 years since the fall of the Soviet Union, which required people to earn a living somehow. Many people became illegal taxi drivers, a phenomenon that still persists today despite efforts at regulation.
If you signal with your hand for a taxi to stop in Moscow, it is a certainty that one of these illegal taxis will drive up. The procedure is the following: the car will come up to you and the driver will offer to take you where you are going for a negotiable price. You should negotiate the price in advance (if you do not negotiate before, the trip can end up being more expensive). The problem is that if you are a foreigner and you do not speak Russian, the taxi will try to charge you a higher rate. It is also possible that you will see a second car stop and wait behind the first one in the hopes that your negotiations will fall through.
In many cases these taxis are citizens of the former Soviet Republics in the East and the models of their cars can also be very old (Lada) or sometimes modern cars.
Personally I do not advise taking illegal taxis. It is possible for it to end up being cheaper, but sometimes it is possible that it can end up being more expensive and also not as safe.
1.2. Official taxis
Besides the illegal taxis, you can also get an official taxi on the street as well. These taxis are usually yellow and have a visible sign that says TAXI, but there are also other colors as well.
Catching a cab this way is basically the same all over the world. Lift your hand so a taxi will know to stop, get in, and tell them your destination (if you have it written out in Russian, even better), the taxi driver will start the meter, and at the end of the trip you pay.
2. Reserve a taxi over the phone
Another option is to reserve a taxi in advance by telephone. The problem with reserving a taxi by phone is that you have to know Russian although with some companies it is possible that they have some staff that speak English. In these cases it is preferable, if possible, to ask the hotel receptionist to make the reservation for you (or any other person that you trust who speaks Russian).
3. Reserve a taxi on the Internet
There are many companies that allow you to reserve a taxi through the Internet. This is an easy way to reserve a taxi in advance of going from the airport to the city center (or whatever other site) knowing head of time what price you are going to have to pay.
For example, iway offers service in most Russian cities: Moscow, Saint Petersburg, Kazan, Novosibirsk, Yekaterinburg, Samara, Nizhny Novgorod, Sochi, Saransk, Krasnodar, Velikiy Novgorod, Rostov-on-Don, etc.
This is the best option for taxi transfers from the airport or train stations, or if you don’t have a Russian MIR card and want to pay with your foreign Visa or MasterCard.
4. Use a mobile app
Another way to order a taxi is by using the Yandex Go mobile app for Android or iPhone, a Russian company’s service, since international sanctions due to the conflict in Ukraine have rendered apps like Uber and Gett unusable. The problem is that you need a MIR card to pay through the app.
Yandex Go is very easy to use and comes in many languages (including English). Taxi payment can be made in advance (using a Russian bank card) or in cash when taking the taxi. To register in the application you only need your mobile number.
In summary: if you’re looking for comfort, with a driver waiting for you upon arrival and the ability to pay with a foreign card, choose iWay. If you prefer the most budget-friendly option, which only allows cash payment, then go with Yandex Go.
The most complete and up-to-date guide for traveling to Russia
If you found this article helpful, imagine having all the practical and updated information about visas, flights, trains, accommodation, payments, borders, and travel routes gathered in one place.
The Russiable Guide is available in an interactive web format —always updated whenever changes occur— and also as a downloadable PDF of over 1,000 pages to read offline or print.
GET THE GUIDE & START PLANNING
