Russia travel insurance in 5 minutes (valid for eVisa and paper visa)

Yes, you can cancel the insurance as long as the policy has not yet gone into effect.
You just need to contact Attollo Assistance’s customer support at support@attolloassistance.com. A representative will process your request and calculate the refund.
The refund is issued within a maximum of 14 days, although it’s usually much faster.

Yes, you can change the policy dates as long as the insurance has not yet gone into effect.
Simply contact Attollo Assistance’s customer support at support@attolloassistance.com.
If the total number of insured days remains the same, you won’t have to pay anything.
If you need to extend the coverage period, a representative will send you a link to pay the difference.

You will receive the policy by email within just a few minutes, in a PDF format that is electronically signed and stamped by Solidarity.
Make sure to also check your spam or promotions folder if it doesn’t appear in your main inbox.
You can see the purchase process explained in this article.

Yes, if you decide to stay in Russia longer than planned, you can purchase a new insurance policy to cover the additional days.
For example, if your original policy covered January 1 to 15 and you extend your stay until the 20th, you can quickly buy another policy for January 16 to 20 through the same platform.

Yes, you can pay with a foreign credit or debit card without any issues: Visa, MasterCard, American Express, JCB, UnionPay, Discover, and Diners Club International are all accepted.
Payment is processed through a secure platform provided by Attollo Assistance.

If your card doesn’t work when trying to make the payment, don’t try again: part of the payments is routed to Russia and some European cards do not make it through.
Email support@attolloassistance.com telling them you tried to buy from Russiable.com (reference 222500) and that the payment fails. Give them the email address you used on the form and your name: that lets them find your request and send you, within 30-40 minutes, a link to pay with PayPal or by bank card through PayPal.
You can also try a different card. Bank transfers are not accepted.

The Solidarity insurance includes all the coverage required by the Russian government to obtain a visa — and more:
– Emergency medical assistance (outpatient and inpatient) up to €35,000
– Costs of medications prescribed by a doctor
– Doctor’s home visit if you are unable to travel
– Emergency dental treatment in case of acute pain
– Emergency hospitalization coordinated by the assistance center
– Medical or funeral repatriation if the patient’s condition requires it
– Treatment in case of a Covid-19 diagnosis during the trip
All of this is clearly stated in the signed policy, which is accepted by Russian consulates.

Yes, like any insurance policy, Solidarity has some important exclusions you should be aware of:
– Pre-existing or chronic conditions, unless there is a sudden worsening
– Accidents related to alcohol or drug use
– Extreme sports or hazardous activities (unless specifically added to the policy)
– Self-inflicted injuries, participation in armed conflicts, criminal acts, or other intentional actions
If you’re unsure about a specific activity, you can contact the insurance company directly for clarification.

For your medical insurance to be valid for applying for a Russian visa, it must clearly include:
– The insured person’s full name
– Name of the insurance company
– Policy number
– Covered medical services (including repatriation)
– Minimum coverage amount: €30,000
– Geographic coverage area: must state “Russian Federation,” “Russia included,” or “Worldwide”
Insurer’s signature (digital or handwritten)
The Solidarity insurance includes all of this information and is accepted by Russian consulates and visa centers.

Yes, Solidarity insurance covers high-risk activities such as skiing, high-altitude hiking, or climbing Mount Elbrus — as long as you select the appropriate option when purchasing the policy.
To include this coverage, you must check the “Activity” option in the purchase form.
There is an additional cost of €3 per day, as this is an extended coverage for adventure sports.
If you plan to take part in these kinds of activities during your trip to Russia, make sure to activate this option to be fully covered.
You can find more information in this article.

In the event of a medical emergency while in Russia, you must contact Solidarity’s assistance center immediately — available 24/7:
Phone: +7 499 450-7-911 (accessible from any country)
Alternative email: 112@medzdrav.ru
24/7 support in your language
Have the following information ready when you call:
– Your full name
– Name of the insurance provider: Solidarity Insurance
– Policy number (e.g., SOLxxxxxx-INC)
– Your current location
– A contact phone number
– A brief description of the medical issue
The support team will tell you the nearest medical facility or send help depending on the situation.

It depends on the type of visa you are applying for:
– Traditional visa (single entry): Consulates usually require that the insurance covers the entire validity period of the visa.
– Multiple-entry visa: It is sufficient for the insurance to cover your first stay in Russia. If you return later, you’ll need to purchase a new policy for each visit.
– Electronic visa (eVisa): The insurance must cover the exact dates of your stay in Russia, with a maximum of 30 days from the date of entry.
It’s always recommended to purchase insurance that covers you from the day of entry until the day of departure from the country.
You can find more detailed information in this article.

Yes, travel medical insurance is mandatory to obtain a Russian visa — both the traditional paper visa and the electronic visa (eVisa) — if you are a citizen of:
– Any European Union country
– Iceland, Norway, Switzerland, Liechtenstein, or Israel
For other nationalities, insurance is not always required, but it is still strongly recommended: medical care in Russia can be expensive, and insurance protects you against unexpected situations for a very low cost.
You can find more information in this article.

In most cases, the digitally signed PDF document is enough:
– For the eVisa, you can simply show the PDF on your phone or bring a printed copy.
– For the traditional visa, most consulates (such as those in the European Union, the UK, the United States, Australia, or South Africa) also accept the PDF without requiring a physical copy.
If you’re unsure, it’s best to check directly with the consulate or visa center where you’ll be submitting your application.

Solidarity medical insurance is valid for applying for any type of Russian visa. You can use it for:
– Tourist visa
– Business visa
– Student visa
– Visa to visit family or friends
– Work visa
– Humanitarian visa
– Visa for highly qualified specialists
– Visa for cultural, scientific, sports, economic, or sociopolitical events
In short, it’s valid for all visas that require mandatory medical insurance.

When filling out your visa application, here is the information you need to provide about your Solidarity insurance:
– Insurance company name: Solidarity
– Policy number: This appears at the top of your insurance document
– Insurance start date: Must exactly match the date shown on your policy
– Insurance end date: Must also match the date on your policy
Make sure to copy the details exactly as they appear in the PDF you receive by email to avoid any errors during the visa processing.
Here’s an example:

Yes, Solidarity medical insurance is 100% valid for both the electronic visa (eVisa) and the traditional paper visa.
It meets all the requirements set by Russian consulates and visa centers: a minimum coverage of €30,000, repatriation, emergency medical assistance, and full validity for your entire stay.
You’ll receive the policy as a digitally signed PDF, ready to attach to your application or present at the border.

The daily insurance policy is designed for a specific trip and only covers the exact dates you select. It’s the ideal option if you’re traveling to Russia just once or for a short period.
The annual insurance plan covers all trips you make within a year. It’s more cost-effective if you plan to travel to Russia multiple times in the next 12 months, since you won’t need to buy a new policy each time.
Both options meet the requirements for the Russian visa — you just need to choose the one that best fits your travel plans.
You can find more information in this article.